Here's how StubHub's Price Match Guarantee works:  

  1. Complete an eligible StubHub order 
  2. Find a lower price on another site within 30 minutes of your order
  3. We'll send you a coupon for 110% of the difference between that price and the StubHub price to use on your next order
To receive the Price Match Guarantee, email the following to
  • Name, phone number, and email address for your StubHub account
  • A screenshot with a StubHub order timestamp of your StubHub order AND the other site's price within 30 minutes of your StubHub order
  • The total price you paid for StubHub tickets
  • A link to the lower-priced tickets

    A team will review the submission as quickly as possible.
Terms and conditions
  • The lower-priced ticket(s) must be for the same event, date, section, row, and quantity
  • Only valid when you see Price Match Guarantee message on the ticket details page
  • The lower price must be available to the general public. Special rates (like AAA, AARP, student, employee, military or corporate discounts) are not valid.
  • Reward or loyalty program, contest or package prices are not valid
  • Unknown event booking, set your own price, or seller contact-only prices are not valid
  • Doesn't include complimentary, free, $0 or similar tickets
  • The lower price must be available when you submit your claim
  • A lower-priced ticket on StubHub is not valid
  • Lower price is based on the final checkout price. When taking your screenshot, display all taxes and fees.
  • The maximum StubHub credit for a single order is $200
  • The lower-priced ticket and StubHub ticket must be in US dollars (USD)
  • Professional ticket resellers (those who buy and sell tickets on a regular basis as StubHub determines) are not eligible for the Price Match Guarantee
  • StubHub must receive your claim submission before the event
  • We may delay or deny any incomplete submissions
  • You cannot transfer or redeem any StubHub credit for cash
  • StubHub may deny any suspicious or fraudulent claim
  • StubHub can change or discontinue the Price Match Guarantee at any time without notice
  • Subject to the StubHub user agreement and privacy policy